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You are here: Home > Newsletters > Ornament Shipping Charge Apology
 
 
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Hi {!firstname_fix}

 
My face is really red! :(
 
I sent out an email last week telling you about the addition of Christmas ornaments personalized with a photo and text. We just discovered that we really screwed up when inputing the weight for calculating the shipping charges.  Instead of putting 1.6 OUNCES we put 1.6 POUNDS.  Needless to say, this "little" goof caused the shipping charges to be way higher than they should be.
 
We have calculated the correct shipping charges and refunded the difference to everyone that already ordered the ornaments.
 
But, I suspect that a lot of people that wanted to order ornaments abandoned their shopping cart when they saw the shipping charge.  So, I am extending the "October Only" 20% discount for another week -- until November 7 -- to let you take advantage of the introductory price and the new, lower, corrected shipping charges.
Use coupon code mk5ep during checkout.
 
 
You can place your order by clicking here.
 
 
Please feel free to forward this email to friends and family that might be interested BUT delete the un-subscribe information below so that they don't accidentally remove you from my list!!


      Bill Stein
      www.inourhearts.org

 
 
 
InOurHearts.org
PO Box 782225 San Antonio, TX 78278 info@inourhearts.org
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